ROPai logoROPai
Features

Everything a Head of Sales needs — in one platform

Automation, quality control, and lead analytics on one platform. Works with amoCRM — or as a full CRM with SIP telephony. The Head of Sales runs the team instead of listening to calls.

01Dashboard

Your whole call center — one screen

app.ropai.uz/dashboard
R
Total calls
3 349
Answered
2 058
Missed
1 291
of them: inbound 631 · outbound 660
Answer rate
61.5%
Real losses
46
of them:
Tried, couldn't reach1
never dialed at all45
Customer reached back
462
Outside working hours
156
Inbound calls67.9%Answer share
1 334Answered631Missed
Outbound calls52.3%Reach share
724Answered660Unreached
Load by hour
08:0013:0019:00
  • Live metrics

    Total calls, answered, and answer rate — for the selected period, in real time.

  • Real losses

    Callers you never reached back: tried-but-failed and never-dialed shown separately.

  • Inbound & outbound

    Each direction with its own rate: answer share for inbound, reach share for outbound.

  • Hourly load

    Which hours bring the most calls — plan your shifts around this chart.

02Kanban CRM

A sales pipeline you can drag

app.ropai.uz/kanban
R
Sales pipeline Add lead
New6
+998 90 ··· 60 96DA
Hot Call back
+998 93 ··· 12 48AK
No task
+998 88 ··· 45 21SR
Call back
Qualified4
Aziz M.AK
+998 97 ··· 33 07
B2B Call back
+998 91 ··· 55 12DA
Overdue
Negotiation3
Nilufar S.SR
+998 94 ··· 08 77
Call back
+998 90 ··· 19 30JT
Call back
Won2
Bekzod N.DA
+998 91 ··· 84 15
Call back
Today: 2 won
  • Pipeline stages

    Leads move stage by stage: new → qualified → negotiation → won. Every column keeps a live count.

  • Lead card

    Phone, tags, owner, and the next task — everything on one card, at a glance.

  • Signal system

    An overdue task turns amber, a lead with no task gets a red border. No customer is ever forgotten.

  • Won column

    Closed deals live in their own column; AI breaks down the reason behind every win.

03Calls

Every conversation — scored

app.ropai.uz/calls
R
Search number or operator... Last 7 daysAll operators Outcome: all Export
OperatorPhoneTimeDurationTypeScoreOutcome
DA Dilnoza A.+998 90 ··· 60 9614:326:48Sales92%Answered
AK Alisher K.+998 93 ··· 12 4813:574:12Sales81%Answered
SR Saida R.+998 97 ··· 33 0713:20—Sales—Called back
JT Jasur T.+998 91 ··· 55 1212:442:39Service64%Answered
—+998 94 ··· 08 7712:03—Sales—Missed
DA Dilnoza A.+998 88 ··· 45 2111:315:05Sales58%Answered
184 calls · today123
  • Powerful filters

    Search by date, operator, outcome, and score — find any call in two seconds.

  • AI score

    Every conversation is scored in percent against your criteria: green — great, amber — average, red — needs attention.

  • 3-state outcome

    Answered, missed, and “called back” — losses stay under control.

  • Auto-attribution

    Every call is automatically matched to the right operator — reports stay accurate.

04AI Chat

Talk to your own data

app.ropai.uz/ai-chat
R
Chats
Weak calls
Weekly report
Objection review
CoachManager mode
Show calls scored below 60% last week
ROPai AI

Found 3 calls. Lowest — Jasur T. (49%): the price objection went unanswered:

Operator···ScoreOutcome
Jasur T.+998 91 ··· 55 1258%AnsweredOpen →
Saida R.+998 88 ··· 45 2154%Answered
Jasur T.+998 90 ··· 19 3049%Answered
Why is the score low? Who needs coaching?
Type your question...
  • Ask anything

    “Show me last week's lowest-scoring calls” — ask in plain language, no filters needed.

  • Clickable table

    AI answers with a table — click a row to open that call's page.

  • Two modes

    A personal coach for the operator, a team-wide analyst for the manager.

  • Chat history

    Every conversation is saved — come back and continue anytime.

Give your Head of Sales an AI assistant today

RopAi is the AI co-pilot for your Head of Sales. We'll match the right plan to your team size and show you the first analysis within an hour.

Request demo