Features

Everything a Head of Sales needs — in one platform

Automation, oversight, and lead analytics — so the Head of Sales runs the team instead of the playback queue.

Auto scoring & call type detection

AI listens to every call, detects the type itself, and scores it against that type's criteria — no manual tagging.

  • AI detects each call's type on its own — sales, service, or other
  • Each type is scored against its own criteria — no mixing
  • Calls that don't need scoring are skipped automatically
  • Re-score any call in a single click
AI detecting the call type
Sales call
92%
Callback
70%
Tech support
45%
Defer
20%

Lead lifecycle & post-close review

Every lead mirrors your amoCRM pipeline. On close, AI scores the customer's readiness (budget, decision authority, need, and timing), explains why the deal was won or lost, and gives advice for the next call.

  • Leads are pulled in instantly from your amoCRM pipeline
  • On close, the customer's readiness is scored: budget, decision authority, need, and timing
  • Why the deal was won or lost is analyzed automatically
  • Clear advice and prep for the next call
BANT
Won
Budget
85%
Authority
70%
Need
92%
Timing
60%

Deep amoCRM integration

Secure connection, new calls pulled in continuously, automatic audio download, and auto-assignment to operators.

  • Secure, one-step connection to amoCRM
  • New calls are pulled in instantly and continuously
  • Audio is downloaded on its own and sent for analysis
  • Every call is matched to the right operator automatically
amoCRM
347
calls
ROPai
AUTO
every 2 min

Real-time dashboard

Overall score, operator rankings, top objections, 30-day trend — live in real time, no reload.

  • Key metrics: today's calls, average score, needs attention
  • 30-day growth chart and score distribution
  • Top-operator leaderboard and the most common objections
  • Results update in real time — no page reload needed
Today
347
Score
78%
Analyses
1.2k

AI-suggested criteria

AI proposes QA criteria based on what your organization does. Full manual editing and management included.

  • AI suggests scoring criteria based on what your organization does
  • Accept the suggestion or fully edit it by hand
  • Each criterion splits into sub-points — multi-level scoring
  • A separate set of criteria for each call type
AI criteria suggestion
Needs discovery
Price-objection handling
Next-step agreement

Multi-language analysis

Uzbek, Russian, or English — AI auto-detects the call language; summary and recommendations in your org's language.

  • The analysis language is set once for the whole organization (Uzbek, Russian, English)
  • AI detects the call's language on its own
  • Summary, strengths, weaknesses, and recommendations in the language you chose
  • Comments on each criterion are in that language too
UZ
O'zbekcha
Mijoz narxga e'tiroz bildirdi
RU
Русский
Клиент возразил по цене
EN
English
Customer objected to price

Telegram bot

A daily report lands straight in Telegram. Fill in your business details by chatting with the bot — no manual forms.

  • A separate Telegram bot per organization — data is securely encrypted
  • The daily report arrives automatically at the time that suits you
  • Fill in your business details through a simple chat with the bot
  • Only the organization owner manages the settings
Telegram
Daily report
47 calls · avg 78% · 3 need attention
09:00

AI coaching chat

A personal coach for operators, a team chat for the manager — Q&A grounded in your call and lead data.

  • A personal coach for the operator
  • A team Q&A chat for the manager
  • Answers draw on your own call and lead data
  • Conversation history is saved — come back anytime
Who scored lowest today?
AI
Aziz — 62%. Main gap: needs not uncovered.

Give your Head of Sales an AI assistant today

RopAi is the AI co-pilot for your Head of Sales. We'll match the right plan to your team size and show you the first analysis within an hour.